Conditions not working some times?

  • Profile Image
    mellissasea
    Asked on August 02, 2015 at 11:23 PM

    Hi,

    I am having issues with inconsistency in a form that uses conditions to sum on a series of scale questions. Most of the time it works. But there are times it doesn't. I've had 3 out of 60 submissions where none of the conditions work.

    I use those summed scores to push my clients into a CRM, so it is really causing trouble.

    Have you had any issues like this? Help?

     

    Thanks!

     

     

     

  • Profile Image
    Chriistian
    Answered on August 03, 2015 at 04:37 AM

    Hi,

     

    Can you provide to us the link or name of the form in question? Please also provide a sample submission (Submission ID) where you noticed that the conditions did not work so we can further check the issue.

     

    We will wait for your response.


    Regards.