- mellissaseaAsked on August 02, 2015 at 11:23 PM
I am having issues with inconsistency in a form that uses conditions to sum on a series of scale questions. Most of the time it works. But there are times it doesn't. I've had 3 out of 60 submissions where none of the conditions work.
I use those summed scores to push my clients into a CRM, so it is really causing trouble.
Have you had any issues like this? Help?
- JotForm SupportChriistianAnswered on August 03, 2015 at 04:37 AM
Can you provide to us the link or name of the form in question? Please also provide a sample submission (Submission ID) where you noticed that the conditions did not work so we can further check the issue.
We will wait for your response.