What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
There is an upload button under the text field when you open the question, but please feel free to attach a screenshot at this time as well. It will help us to better understand what your issue is and help you resolve it if possible.
I would suggest taking a look at the following guide to see how you can attach a screenshot to your forum post: How to add screenshots/images to questions in support forum?
Please do note that you can not pass them through email nor as email attachments, so the only steps available are the ones shown on that guide.
Also, do let us know what is the form with the issue so that we can check it out.