What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Help text size

    Asked by christhatcher on August 03, 2015 at 04:18 AM

    Hello, the help text below the form fields is displaying very small compared with the form builder's display.

     

    (Mac Safari, Chrome) 

    Page URL:
    christhatcheractingstudio.com/contact/

    Screenshot
    size text size Form Builder builder hello displaying
  • Profile Image
    JotForm Support

    Answered by Charlie on August 03, 2015 at 09:50 AM

    Hi,

    May I know what help text you are referring? Is it the "hint" example inside the input text like the Email field? Or are you referring to the sub labels found below the text input fields?

    If you want to change the styling like the size or color of the place holder of the text input (hint example). You could try this custom CSS code (make sure to change the font-size value):

    ::-webkit-input-placeholder {

        font-size : 32px !important;

    }

    :-moz-placeholder {

        /* Firefox 18- */

       font-size : 32px !important;

    }

    ::-moz-placeholder {

        /* Firefox 19+ */

       font-size : 32px !important;

    }

    :-ms-input-placeholder {

        font-size : 32px !important;

    }

    Paste the custom CSS code under the CSS tab in your form Designer Tool.

    Save the changes and see how the form looks like in your end.

    We'll wait for your respond.

  • Profile Image

    Answered by christhatcher on August 04, 2015 at 12:51 PM

    I'm referring to the sub labels. The previous screenshot showed how the form looks inside Jotform. The screenshot below shows how the sub labels are shrinking on Mac Chrome and Safari..

  • Profile Image
    JotForm Support

    Answered by Charlie on August 04, 2015 at 01:18 PM

    That's odd, I'm viewing your website and the sub labels are showing the normal size.

     

    It's possible that your websites CSS styling is conflicting with the form's, which causes the sub labels to shrink.

    Have you tried embedding the form using the iFrame embed code? That should prevent any code conflict with your form and the website.

    Let us know if that works.