What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My PDF export looks corrupt

    Asked by ilssm_admin on August 03, 2015 at 04:59 AM

    Hi there,

    We are trying to export our online jot form into a pdf form but it expires as corrupt (please see attached) We are unsure of how to resolve this as we can't find available settings to resolve this problem. 

    Please can you help?

     

    Screenshot
    pdf export problem settings find attached
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    JotForm Support

    Answered by Charlie on August 03, 2015 at 10:05 AM

    Apologies for the inconvenience.

    The fillable PDF creator is still a new feature and there are some styles in the online form that may not show in the PDF, but feedback like this will help our developers to make improvements.

    Could you share us more details of the design issues you are having for the PDF form? That would help me forward it to our developers.

    We'll wait for your response.