- firstname.lastname@example.orgAsked on August 03, 2015 at 05:04 AM
Our account has been suspended, for some reason. We require immediate access, in order to release the registration forms we have been working on.
- BenAnswered on August 03, 2015 at 10:02 AM
Your account was suspended because of the "Clone of Together For Yemen" form, which is set up as English Form, while not holding the English language.
Do see here for more details: Why jotfoms in Arabic and French language get suspended?
Of course, if you have any questions, do ask them on this thread instead of the one above - it is just to help you understand why it happened so that you can avoid the same issue in the future, while also help you to see how to fix the same.
I have enabled your account for now, but please do note, that you should either purge the forms from your Trash folder (the form above), or restore it and make the necessary changes, otherwise your account will get suspended once again.
You can see more about restoring deleted forms (where Purge is as well) here: How to Restore Deleted Forms?
We are of course here if you need our assistance, so feel free to let us know of any questions that you might have.