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I see that you have opened another thread in regards to the same issue: http://www.jotform.com/answers/626585
Since there is more detail on that other thread we will reply to you there. In the future, please do open only a single thread at a time and instead of opening a new thread to post an update, do go to that same thread and add your update.
Thank you for your understanding and we will be replying back to you on your other thread shortly.