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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    sending different notifications

    Asked by sardiniatravel on August 03, 2015 at 05:30 AM

    Hi there,

    I want to send a specific notification, is this possible? I explain: I have two different products. When a customer requests product 1, he should receive the notification number 1. When he requests product 2, he should receive the notification number 2. Right now, I receive BOTH notifications! Is there a way to bind a notification to a specific form?


    thanks, marc

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    Answered by tbawa on August 03, 2015 at 08:06 AM

    Look at the Conditions on forms. You can send a particular notification based selected form fields.



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    Answered by sardiniatravel on August 03, 2015 at 08:13 AM

    yes, I know. But what conditions should I set there? The fields are almost the same, only the layout is different and some fields are missing on the second form. Maybe I should create a hidden field?

    That's the only way?

    thanks, marc

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    Answered by tbawa on August 03, 2015 at 08:17 AM

    Wouldn't it simply be 2 separate conditions:

    If Product 1 selected then send Notification 1

    If Product 2 selected then send notification 2

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    Answered by sardiniatravel on August 03, 2015 at 08:23 AM

    ok, let me be more precise. We are renting apartments and houses. I have 40 forms in 3 languages. So, I should now create conditions for 120 forms?? hmmm...  Isn't there ANY simpler way??

    forms for apartments have notification 1, forms for houses have notification 2.


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    Answered by tbawa on August 03, 2015 at 08:39 AM

    Sorry I am just another user of JotForm. You may need help from JotForm technical support here in this case. Personally I can't help you with a scenario of having manually created 120 different forms in JotForm and then having to go in and manually edit each and every one of them.


    May be using the JotForm API you can write some code that goes through and programmatically updates each of your 120 forms?

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    JotForm Support

    Answered by Charlie on August 03, 2015 at 11:40 AM

    If you want to apply a set of conditional logic to all of your forms at once, unfortunately, I believe that is not possible, each form is unique and you need to manually set each one. Example, forms have a different field names or product names which is needed in setting up the conditions.

    I'm also not sure how your forms work.


    This is how we are visualizing it, your Form 1 has 2 products (Product 1 and Product 2), you then setup 2 email notifications (Notification 1 for Product 1, and Notification 2 for Product 2). You will then need to use conditional logic to send the notification based from the selected product on that form. Here's a guide on how to do that: http://www.jotform.com/help/167-How-to-send-to-a-specific-email-address-based-on-a-selection 


    However, we also have email applications that you can integrate for email campaign, here are the list of apps that you can check: http://apps.jotform.com/category/emailling.

    I hope that helps. Do let us know if you need further assistance on this.