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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submit 'success' message not showing

    Asked by sharpie on August 03, 2015 at 09:05 AM

    I am getting repeated duplications of forms and clients emailing me in panic as the 'submit' message at the end isn't showing.

    I've tried to narrow this down, does appear more common on tablet & mobile platforms, but has happened on PC too. 

    It isn't limited to one form - seems to be a few. 

     

    Suggestions?

    Page URL:
    http://www.boothpix.co.uk/portfolio/options-selections/

    message Mobile pc one form
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    JotForm Support

    Answered by Kiran on August 03, 2015 at 11:59 AM

    I see that there is a space before the Thank you page URL which is causing the issue. I've tried submitting your form on the webpage and see that the URL is not redirected to the Thank you page URL set.

    Please remove the blank space before the URL from the Thank you wizard so that the issue should be resolved. Let us know if you need any further assistance. We will be happy to help.

    Thank you!

  • Profile Image

    Answered by sharpie on August 03, 2015 at 12:49 PM

    Aha - many thanks - def didn't not see that.

     

    Was always gonna be something silly like that.