Problem with reports on encrypted form

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    Asked on August 03, 2015 at 09:21 AM


    my name is Eduardo and I have problems with my reports after I encrypted that. I was obliged to chance, but now I can't use my reports.


    I need the report, I use Jotform only because the reports and the practicality.


    I need Help to solve this problem.




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    Answered on August 03, 2015 at 11:50 AM

    Hi Eduardo,

    If you haven't yet known, reports are disabled on encrypted forms. We suggest to disable encrypted forms so you can create form reports..

    Here's how to disable form encryption

    1. Click on Preferences while on the form builder

    2. Go to Advanced Settings tab

    3. Set No on Encrypt Form Data