Problem with reports on encrypted form

  • eduardomacieira
    Asked on August 3, 2015 at 9:21 AM

    Hi,

    my name is Eduardo and I have problems with my reports after I encrypted that. I was obliged to chance, but now I can't use my reports.

     

    I need the report, I use Jotform only because the reports and the practicality.

     

    I need Help to solve this problem.

     

    Thanks

    Eduardo.

  • Elton Support Team Lead
    Replied on August 3, 2015 at 11:50 AM

    Hi Eduardo,

    If you haven't yet known, reports are disabled on encrypted forms. We suggest to disable encrypted forms so you can create form reports..

    Here's how to disable form encryption

    1. Click on Preferences while on the form builder

    2. Go to Advanced Settings tab

    3. Set No on Encrypt Form Data

    Problem with reports on encrypted form Image 1 Screenshot 20