Create PDF From Error Access Denied

  • Profile Image
    Zerox20
    Asked on August 03, 2015 at 09:45 AM

    Hello,

     

    I made a free account to do some testing with a form I made and I am trying to export it to PDF and I keep getting the amazon AWS page saying access denied with an XML Screen.

     

    Am I doing something wrong? We may be looking at jotform for our company and I am going through and testing features as PDF export is very important to us.

     

    Screenshot: http://prntscr.com/80bozp

  • Profile Image
    AaronSiciliano
    Answered on August 03, 2015 at 09:55 AM

    I can confirm that this feature is currently not working as intended. I will raise this ticket to the developers so that they can track this issue easier and quicker.

  • Profile Image
    mustafa
    Answered on August 04, 2015 at 04:52 AM

    Hi,

    I just tried within your account and seems working now, it was a temporary problem, can you please try again.

     

    Thanks.

  • Profile Image
    guest_50736924125051
    Answered on August 30, 2015 at 06:20 PM

    i am having this issue can you help?
  • Profile Image
    Charlie
    Answered on August 31, 2015 at 06:56 AM

    @guest_50736924125051

    I went ahead and opened a separate thread for your concern, please refer to this link instead: http://www.jotform.com/answers/651214. We will address it shortly.

    Thank you.