Create PDF From Error Access Denied

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    Asked on August 03, 2015 at 09:45 AM



    I made a free account to do some testing with a form I made and I am trying to export it to PDF and I keep getting the amazon AWS page saying access denied with an XML Screen.


    Am I doing something wrong? We may be looking at jotform for our company and I am going through and testing features as PDF export is very important to us.



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    Answered on August 03, 2015 at 09:55 AM

    I can confirm that this feature is currently not working as intended. I will raise this ticket to the developers so that they can track this issue easier and quicker.

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    Answered on August 04, 2015 at 04:52 AM


    I just tried within your account and seems working now, it was a temporary problem, can you please try again.



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    Answered on August 30, 2015 at 06:20 PM

    i am having this issue can you help?
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    Answered on August 31, 2015 at 06:56 AM


    I went ahead and opened a separate thread for your concern, please refer to this link instead: We will address it shortly.

    Thank you.