What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Create PDF From Error Access Denied

    Asked by Zerox20 on August 03, 2015 at 09:45 AM



    I made a free account to do some testing with a form I made and I am trying to export it to PDF and I keep getting the amazon AWS page saying access denied with an XML Screen.


    Am I doing something wrong? We may be looking at jotform for our company and I am going through and testing features as PDF export is very important to us.


    Screenshot: http://prntscr.com/80bozp

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    Answered by AaronSiciliano on August 03, 2015 at 09:55 AM

    I can confirm that this feature is currently not working as intended. I will raise this ticket to the developers so that they can track this issue easier and quicker.

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    JotForm Support

    Answered by mustafa on August 04, 2015 at 04:52 AM


    I just tried within your account and seems working now, it was a temporary problem, can you please try again.



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    Answered by guest_50736924125051 on August 30, 2015 at 06:20 PM

    i am having this issue can you help?
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    JotForm Support

    Answered by Charlie on August 31, 2015 at 06:56 AM


    I went ahead and opened a separate thread for your concern, please refer to this link instead: http://www.jotform.com/answers/651214. We will address it shortly.

    Thank you.