How can i deactivate premium plan?

  • Sgulechha
    Asked on August 3, 2015 at 9:45 AM

    i have purchased premium plan for $9.95..how can i deactivate that account and where are the option in my account  

  • Charlie
    Replied on August 3, 2015 at 12:02 PM

    You can downgrade by following this guide: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-back-to-Free-Account.

    That will set an expiration date to your Premium plan and you will then be switched to "Free" account. 

    Let us know if you need more information on this.