What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Collapse not opening on my facebook page

    Asked by njovine on September 16, 2010 at 03:12 AM

    My collapsible form works when I view it on this site. I followed your instructions to get the right code and add it to my FB page but once on my page, the bar wont open. there is no arrow or anything that would open the bar. why is it happening & what can I do to make it work?


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    JotForm Founder

    Answered by aytekin on September 16, 2010 at 06:23 AM

    Since FaceBook does not allow advanced javascript code, this feature is not available on facebook forms.

    Only simple forms are possible on FaceBook. Form validations, advanced field types like page break, captcha, form collapse, slider etc. are not possible on facebook forms.

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    Answered by Pauloo Jorge on April 08, 2011 at 08:11 AM

    Hello, I love this site, I've been testing and testing. but I can not put on the registration form, password, ie password field * ...
    and also I am not able to register on JotFORM me. I would really like to know these details. tanks

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    JotForm Support

    Answered by NeilVicente on April 08, 2011 at 08:24 AM

    @Paulo Jorge

    You can put a password field in your form by adding a Password Box under the Power Tools option.


    Be aware though, that password boxes cannot communicate with external databases, therefore no form of logins or automated registration can be accomplished using that field.

    Using password boxes in a malicious way can get your account auto-flagged by our anti-phishing filter and may get deleted subsequently. Use it with caution.

    You may register for a Jotform account via this link - Register

    Hope this information helps. Thank you for using Jotform.


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    Answered by gaurav nemade on July 17, 2011 at 07:50 AM

    why my account is not open on the faebook?????????????????

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    Answered by allanftd on July 17, 2011 at 10:55 AM

    Hi gaurav,

    Thank you for posting your question here. In order for us to better understand your concern, may we ask for the URL of the Facebook page where you embedded your form?

    I also searched our member database using your email address gnemade0@gmail.com and discovered that your JotForm account is a guest account. It would be a good idea to register for a free JotForm account and take advantage of higher submissions limit per month. Please click here for instructions on how to do it without losing your existing form.

    We'll await your response. Thank you for using JotForm!