How can I turn on an auto-responder confirmation email?

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    Asked on August 03, 2015 at 02:01 PM

    hi there,


    how can my clients get a confirmation email that their order has been submitted to us? they keep emailing us asking if the order ever made it through ? our last provider did that for us so i'm sure it's possible through you guys but can't figure it out.




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    Answered on August 03, 2015 at 02:31 PM

    With JotForm that is easy Kyrie, and you will see that it is true once you check out this guide: Creating a Form Autoresponder

    Of course if you still have any questions or need any assistance we would be happy to assist you so just let us know :)

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    Answered on August 03, 2015 at 02:50 PM
    Thanks for your email! 
    If you submitted an order, please know that we've received it and will reach out with any questions once we get it entered into our system and THANK YOU!
    If you asked about the status of your order, thank you for your good good patience. We are currently growing like a weed (the best weed!) so your order most likely is just about to ship within the next couple business days here and we'll follow up personally within 24 hours as soon as we have a free hand to give you a good eta. 
    If you asked a payment or billing question, we'll be in touch shortly. 
    For anything that does not concern an immediate wholesale order, please email 
    Thanks for all of your support and enthusiasm in this new chapter. We are so lucky to have all of you on board.
    the SP crew
    . . . . . . . . . . . . . . . . . .
    Sapling Press
    3524 Butler Street
    Pittsburgh PA 15201
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