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    My form will not export properly to Excel.

    Asked by Jspack on December 14, 2011 at 09:37 AM

    My form is exporting old, deleted data to my Excel file.  When I select export to Excel, I receive data from August 2011, however the data in the online form is from December 2011.  Please help!

    Page URL:
    http://www.jotform.com/submissions/12261720429?

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    Answered by fxr on December 14, 2011 at 06:06 PM

    Can you try downloading the excel spreadsheet again? 

    It looks fine here. 

     

    I can email the excel spreadsheet to the email address associated with your account, if needs be. 

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    Answered by Jspack on December 15, 2011 at 08:58 AM
    Thank you - it still is not working on my end I still get the excel file with records from August. It might be our I/S security on our end, can you please e-mail me the spreadsheet and I will look into the issue.
    Thank you again for your assistance.
    Jessica Spack
    Clinical Affiliates Coordinator
    Office of Student Affairs
    Lehigh Valley Health Network
    1247 S. Cedar Crest Blvd., Ste. 202
    Allentown, PA 18103
    (p) 610-402-2482
    (f) 610-402-2203
    A PASSION FOR BETTER MEDICINE
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    Answered by fxr on December 15, 2011 at 09:12 AM

    I have sent that email off to your registered address.

    Let us know if you have any further problems.