What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I change Jotform subscription levels

    Asked by DEYC on December 14, 2011 at 09:43 AM

    I want to take advantage of you 12 month subscription, vice the monthly fee.  I can't seem to figure out where to go, not do I see the pricing.  I clicked on cancel in my account, but was shunted to plimus.  It wanted a separate id and pwd.  What gives?  How can one manage the Jotform account?

  • Profile Image

    Answered by fxr on December 14, 2011 at 10:39 AM

    If you wish, I can cancel your current monthly Premium subscription, you would be then free to re-upgrade to Premium yearly at our sale price.

    Let me know if thats how you wish to proceed and I will cancel your monthly subscription.