What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not able to make a PDF form.

    Asked by empowerhealth on August 03, 2015 at 05:00 PM

    Hi there! I'm getting a crazy error message when I go to download the PDF version of our forms.  See attached screen shot.

    Also, the form PDF exporter has not generally been very good... very glitchy, submit button faulty, weird overlapping graphics, and generally taking up way too much space (i.e. printing the form takes up way too may pages, which could be done more compactly).  

    Is this going to be fixed or further developed any time soon?

    Thanks!  Rae

    Page URL:

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    JotForm Support

    Answered by BDAVID on August 03, 2015 at 06:43 PM

    Thanks for reporting this, I have been able to reproduce the issue:

    I will report this to our second level, you will be notified via this thread about any updates.

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    Answered by empowerhealth on August 03, 2015 at 11:08 PM

    thank you... it's rather urgent that we are able to download the forms... thanks!

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    JotForm Support

    Answered by ashwin_d on August 04, 2015 at 03:27 AM

    Hello empowerhealth,

    My colleague have already reported this issue to our backend team. We will get back to you as soon as we have any update on this.

    Thank you!

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    JotForm Support

    Answered by mustafa on August 04, 2015 at 11:00 AM


    Sorry for the inconvenience, there happened a temporary technical problem which has been just fixed. You can generate your PDF forms now.



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    Answered by empowerhealth on August 04, 2015 at 01:25 PM
    thanks! got it... that function still needs to be refined... there
    doesn't seem to be any good way of exporting forms properly. We're trying
    to edit the formatting so that it looks good on paper, and it's very
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