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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Not able to make a PDF form.

    Asked by empowerhealth on August 03, 2015 at 05:00 PM

    Hi there! I'm getting a crazy error message when I go to download the PDF version of our forms.  See attached screen shot.

    Also, the form PDF exporter has not generally been very good... very glitchy, submit button faulty, weird overlapping graphics, and generally taking up way too much space (i.e. printing the form takes up way too may pages, which could be done more compactly).  

    Is this going to be fixed or further developed any time soon?

    Thanks!  Rae

    Page URL:
    https://jufs.s3.amazonaws.com/43496470310250/Empower_Health_Clinic_NEW<br/>_CLIENT_full_INTEGRATIVE_Health_Intake_Form.pdf

    Screenshot
    pdf forms form pdf message too much space thanks
  • Profile Image
    JotForm Support

    Answered by BDAVID on August 03, 2015 at 06:43 PM

    Thanks for reporting this, I have been able to reproduce the issue:

    I will report this to our second level, you will be notified via this thread about any updates.

  • Profile Image

    Answered by empowerhealth on August 03, 2015 at 11:08 PM

    thank you... it's rather urgent that we are able to download the forms... thanks!

  • Profile Image
    JotForm Support

    Answered by ashwin_d on August 04, 2015 at 03:27 AM

    Hello empowerhealth,

    My colleague have already reported this issue to our backend team. We will get back to you as soon as we have any update on this.

    Thank you!

  • Profile Image
    JotForm Developer

    Answered by mustafa on August 04, 2015 at 11:00 AM

    Hi,

    Sorry for the inconvenience, there happened a temporary technical problem which has been just fixed. You can generate your PDF forms now.

     

    Regards.

  • Profile Image

    Answered by empowerhealth on August 04, 2015 at 01:25 PM
    thanks! got it... that function still needs to be refined... there
    doesn't seem to be any good way of exporting forms properly. We're trying
    to edit the formatting so that it looks good on paper, and it's very
    difficult!!!
    ________________________________
    Front Desk & Administration *Helping you feel *
    *Empower Health Clinic **BETTER NOW!*
    #208 - 2555 Commercial Drive
    *empowerhealth.ca * / 604-336-2844





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