Not able to make a PDF form.

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    Asked on August 03, 2015 at 05:00 PM

    Hi there! I'm getting a crazy error message when I go to download the PDF version of our forms.  See attached screen shot.

    Also, the form PDF exporter has not generally been very good... very glitchy, submit button faulty, weird overlapping graphics, and generally taking up way too much space (i.e. printing the form takes up way too may pages, which could be done more compactly).  

    Is this going to be fixed or further developed any time soon?

    Thanks!  Rae

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    Answered on August 03, 2015 at 06:43 PM

    Thanks for reporting this, I have been able to reproduce the issue:

    I will report this to our second level, you will be notified via this thread about any updates.

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    Answered on August 03, 2015 at 11:08 PM

    thank you... it's rather urgent that we are able to download the forms... thanks!

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    Answered on August 04, 2015 at 03:27 AM

    Hello empowerhealth,

    My colleague have already reported this issue to our backend team. We will get back to you as soon as we have any update on this.

    Thank you!

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    Answered on August 04, 2015 at 11:00 AM


    Sorry for the inconvenience, there happened a temporary technical problem which has been just fixed. You can generate your PDF forms now.



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    Answered on August 04, 2015 at 01:25 PM
    thanks! got it... that function still needs to be refined... there
    doesn't seem to be any good way of exporting forms properly. We're trying
    to edit the formatting so that it looks good on paper, and it's very
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