Emails Miss Part of Form Data

  • secureacc
    Asked on August 3, 2015 at 5:12 PM

    Hi, a small % of the emails miss some of the data often. This is a bug report. Please test if it is real.

    I'll keep reporting more bugs as I see

    You have any reward plan for bugs? Just wondering

    Regards

  • David JotForm Support
    Replied on August 3, 2015 at 6:56 PM

    Hi,

    It is not likely that fields are missing if they are entered properly in the email notification.  I checked your most recent form and your autoresponder referenced a field that is not actually in the form:

    Emails Miss Part of Form Data Image 1 Screenshot 20

    Since there is not "where did you find us" field or any field with the ID of "whereDid", this information will not be included.

    If there is another form with fields missing from the notification that are included in the submission data, let us know which form you are having trouble with, as well as what data is missing and we will be happy to have a look.