What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    GetResponse Integration Is Returning the Following Error: 'Please add control_email type of field to your form!'. Why Is This Happening?

    Asked by schemansky on August 03, 2015 at 08:57 PM

    When I attempt to integrate my Jotform with Getresponse, I am not able to integrate email.


    For example, I can add "Your Name" to Match form fields to GetResponse Fields"

    I can add "Your Website" to Match form fields to GetResponse Fields

    However, I can not add "Email" to Match form fields to GetResponse Fields. I am not receiving an option to select Email when using the Jotform Integrations Wizard.

    (See screenshot)

    Please advise.

    Warm Regards,


  • Profile Image
    JotForm Support

    Answered by abajan on August 04, 2015 at 02:26 AM

    Replacing the form's current text box field with a genuine email field (see screenshot) should fix this:

    Please let us know if this helps.