can't make paypal page 'live'

  • roxkoppsmith
    Asked on August 3, 2015 at 9:15 PM

    Hi - I'm updating my jotform registration page - I have a paypal biz acct - I have set up a PayPal page - but when I go to my website, it's not live.  I click "Pay by PayPal" but nothing happens.  Can you please let me know if I am overlooking something?  I'm sure I am.  thanks

  • Charlie
    Replied on August 4, 2015 at 2:58 AM

    Hi,

    This is because you don't have a submit button, you need to add it in your form so that the form can be completed and should proceed on the Paypal payment gateway page.

    cant make paypal page live Image 1 Screenshot 20

     

    Do let us know if that works.

    Thanks.

  • roxkoppsmith
    Replied on August 4, 2015 at 9:25 AM

    It worked!  Thanks so much. 

  • Charlie
    Replied on August 4, 2015 at 10:42 AM

    You're welcome. Glad that it worked.

    If you needed any assistance again, please do not hesitate to open a new thread here in the forum.

    Thank you.