What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    can't make paypal page 'live'

    Asked by roxkoppsmith on August 03, 2015 at 09:15 PM

    Hi - I'm updating my jotform registration page - I have a paypal biz acct - I have set up a PayPal page - but when I go to my website, it's not live.  I click "Pay by PayPal" but nothing happens.  Can you please let me know if I am overlooking something?  I'm sure I am.  thanks

    Page URL:

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    JotForm Support

    Answered by Charlie on August 04, 2015 at 02:58 AM


    This is because you don't have a submit button, you need to add it in your form so that the form can be completed and should proceed on the Paypal payment gateway page.


    Do let us know if that works.


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    Answered by roxkoppsmith on August 04, 2015 at 09:25 AM

    It worked!  Thanks so much. 

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    JotForm Support

    Answered by Charlie on August 04, 2015 at 10:42 AM

    You're welcome. Glad that it worked.

    If you needed any assistance again, please do not hesitate to open a new thread here in the forum.

    Thank you.