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    not receiving email

    Asked by thinkweb on August 03, 2015 at 09:47 PM
    not receiving email email receiving
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    Answered by Sammy on August 04, 2015 at 03:02 AM

    I have seen you have several forms, on which particular form are you not receiving the email notifications?

    I have checked the mail log for info@bracesbydrlaw.com and it seems all the deliveries have failed, I have also removed it from the bounce list, kindly check you email notification to ensure there is no space before the email then try submitting using your form.

    Also ensure that you white-list jotform's domains on your mail server.