What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't submit

    Asked by Rhonda on August 04, 2015 at 09:30 AM

    Hi I am trying to submit my request for a Encrypted Form - it says to fill out this form and your company will be in touch with me shortly. It won't let me fill in the form. It high lights blue like it is going to, then when I type - nothing. I tried in both explorer and chrome. Any suggestions? 



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    JotForm Support

    Answered by david on August 04, 2015 at 11:22 AM


    Since you are currently posting from a Guest account, my assumption is that it won't let you submit the request due to not being logged in.  Try logging in to your account and then use the request feature once again.  This should allow you to request a form.