Forms are slow for some clients

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    Asked on August 04, 2015 at 09:57 AM
    JotForm is slow far too often. I'm getting complaints from my clients that the form isn't showing up on their pages. They wait... and wait... and wait.
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    Answered on August 04, 2015 at 09:59 AM

    We had a case last week where a security software blocked our CDN. That should be fixed now. If they can use the Network section of the Google Chrome Inspector to let us know what is slow, we can say more about it.


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    Answered on August 04, 2015 at 10:12 AM

    Right, like I can ask my clients to do this.

    The problem is JotForm and all clients know is their form(s) aren't showing up.

    One called me, I looked. Sure enough, it took almost a minute to load.

    This isn't something I should have to troubleshoot for you.


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    Answered on August 04, 2015 at 12:07 PM

    Could you please share the links to the webpages where the forms are embedded?