What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Upgrading Plan

    Asked by RackmountSolutions on August 04, 2015 at 10:35 AM

    I have purchased the Premium Plan for the year and don't renew until June 2016. If I want to upgrade to the economy version for the year, how would I do this? Would I be refunded or would the cost be reduced from my current plan applied to the future plan? 

    premium plan and economy OR
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    JotForm Support Manager

    Answered by Jeanette on August 04, 2015 at 11:59 AM

    Yes, the cost will be pro-rate, so if you want to upgrade for the Economy plan, what you already paid will be taken as credit, so the system will just make the pro-ration (deduct the months of usages in the current plan) . Let us know if you wish to switch now.