Upgrading Plan

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    RackmountSolutions
    Asked on August 04, 2015 at 10:35 AM

    I have purchased the Premium Plan for the year and don't renew until June 2016. If I want to upgrade to the economy version for the year, how would I do this? Would I be refunded or would the cost be reduced from my current plan applied to the future plan? 

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    Jeanette
    Answered on August 04, 2015 at 11:59 AM

    Yes, the cost will be pro-rate, so if you want to upgrade for the Economy plan, what you already paid will be taken as credit, so the system will just make the pro-ration (deduct the months of usages in the current plan) . Let us know if you wish to switch now.