What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I want to keep my current plan and pricing

    Asked by jdjackson7 on August 04, 2015 at 10:52 AM

    I just received your email saying your prices are going up. Double.  I have a premium plan that I pay $9.95 for.  Your email says that if I upgrade I can keep the current pricing.

    I only use about 20 submissions a month but pay for the Premium plan. So I don't need to upgrade to anything else.

    How can I keep my current plan pricing?

    Thank you

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    JotForm Founder

    Answered by aytekin on August 04, 2015 at 11:19 AM

    Sorry about that. That email was actually only intended for free users. You will keep your existing low prices as long as you are a subscriber. All existing subscriptions are grandfathered. The new prices only apply to new subscriptions.