trying to pay for 2 year subscrption . just froze

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ryan9084
Asked on August 04, 2015 at 10:56 AM
Help
- 2 year
JotForm Founder

aytekin
Answered on August 04, 2015 at 11:17 AM

I have assigned one of our developers to look into this.
JotForm Support

paulsimpson
Answered on August 04, 2015 at 09:10 PM

Hi,

Apologies for the confusion. It looks like your upgrade attempt went through on our end. You are currently subscribed to the Premium Bi-Yearly plan and have locked in the low price offer.

Regards