What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    trying to pay for 2 year subscrption . just froze

    Asked by ryan9084 on August 04, 2015 at 10:56 AM


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    JotForm Founder

    Answered by aytekin on August 04, 2015 at 11:17 AM

    I have assigned one of our developers to look into this.

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    JotForm Support

    Answered by paulsimpson on August 04, 2015 at 09:10 PM


    Apologies for the confusion. It looks like your upgrade attempt went through on our end. You are currently subscribed to the Premium Bi-Yearly plan and have locked in the low price offer.