JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Why are we not receiving the submissions for our form through email?Asked by WymerBrownlee on August 04, 2015 at 11:20 AM
We have had a couple of completed forms come through, but they are not going to the selected recipient email address.
Submissions email receiving through
I believe you mean that you are not receiving your email notifications lately, correct?
I checked the form you have embedded on your website page and found that your email address had been rejected so you ended up in our bouncelist. So I have removed you from it.
Additionally, if you ever need to check and remove your email address you can do this using our bouncelist tool.Result: email@example.com is IN the bounce list
Reason(s) : smtp; 550 5.1.1 <firstname.lastname@example.org>: Recipient address rejected: User unknown