What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    tried to upgrade my subscription

    Asked by techpartner on August 04, 2015 at 11:34 AM

    tried several times to keep same pricing, but pay yearly

    and kept not working...

    let me know


  • Profile Image
    JotForm Founder

    Answered by aytekin on August 04, 2015 at 11:50 AM

    I have assigned this to one of our developers. We will look into it and get back to your as soon as possible. 

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    JotForm Support

    Answered by paulsimpson on August 04, 2015 at 10:01 PM


    You should now be able to modify your subscription from the billing area inside your account.

    Apologies for the inconvenience and thank you for using JotForm