- JeffAsked on August 04, 2015 at 12:04 PM
- JotForm SupportdavidAnswered on August 04, 2015 at 01:14 PM
The username associated with your account is "promaxxtool" and the email address for password reset purposes is "firstname.lastname@example.org". I manually sent the password reset email and according to our logs, it went through. Check your email for the password reset instructions.
If you are still unable to recover your account, let us know and we will be happy to assist you further.