What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by inetblue on August 04, 2015 at 12:10 PM

    I am already subscribed to the 49.99 plan.  I got an email from you saying that if I upgrade to a paid account I will retain the same subscription cost even when you up the rates in August.  Do i have to do anything to keep my same rate at 49.99 per month or is it automatic since I am already paying for that subscription?

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    JotForm Founder

    Answered by aytekin on August 04, 2015 at 12:22 PM

    Sorry about that. That email was actually only intended for free users. You will keep your existing low prices as long as you wish to keep you subscription. All existing subscriptions are grandfathered. The new prices only apply to new subscriptions. 

    So, no, you don't have to do anything else to lock in the low prices. 

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    Answered by inetblue on August 04, 2015 at 12:25 PM