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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    When i go to try the forms i made for my website i get a msg "this form has been deactivated... What going on. this is the second time?

    Asked by daycarejumpers on December 14, 2011 at 05:22 PM

    I really need these forms to work.  This is the second time that my account has been shut down.  Know I can't use the forms on my website but can access them online through your website.  Please get this fixed.   I am planning on setting up an account with you guys but only if you work with me.  I am NOT doing anything wrong nor am i trying to fish for information.  I am trying to run a business.  

     

    Please contact me by phone or email and get this fixed please! 

     

    daycarejumpers@usa.com

    208-704-4512

    Greg

    Page URL:
    www.daycarejumpers.com

  • Profile Image

    Answered by fxr on December 14, 2011 at 07:01 PM

    Your forms are always likely to picked up by our phishing detectors if they have username and password fields on them.

    Are they absolutely necessary? 

    I have whitelisted the offending form and reactivated your account.

    Premium accounts dont have their forms automatically disabled by our phishing detectors, , they are flagged for manual inspection. We have over 500,000 users and millions of forms, I hope you can understand that we have to use automated means to identify and disable potentially malicious forms.