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    Is it possible to get the Total Open and Click Rates for Autoresponder email?

    Asked by nicolasverifica on August 04, 2015 at 03:32 PM


    After a user submits a form that I created on Jotform, an email is sent to that user with some information.

    Is it possible to access any data on those emails? total deliveries, total opens, clics on the email, etc? (open rate, CTR)




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    JotForm Support

    Answered by Welvin on August 04, 2015 at 04:35 PM

    Hi Nicolas,

    We have a system analytics: http://www.jotform.com/form-analytics/. But I don't think this will track open and click rates for autoresponder email.

    But I'm sure that you can use Mandrill SMTP to get this. Here's a guide on how to configure Mandrill to your form: http://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address.

    Then you have to get the rates through your Mandrill dashboard. I personally tried it and it worked great.