Why do my forms no longer send to my email address when completed?

  • amyclarkephotography
    Asked on August 4, 2015 at 4:24 PM

    My forms all usually get sent to my email address when someone submits them. This suddenly stopped. How can this be fixed?

  • Mike
    Replied on August 4, 2015 at 5:51 PM

    Thank you for contacting us.

    Your email address was added to our bounce list due to rejection.

    Why do my forms no longer send to my email address when completed? Image 1 Screenshot 20

    How to remove your email address from bounce list

    We have now removed your email address from the bounce list, so that the email delivery should be restored.

    You might consider whitelisting our sending sources.

    Please feel free to contact us if you need any further assistance.