- bvcampAsked on August 04, 2015 at 05:17 PM
- JotForm SupportjonathanAnswered on August 04, 2015 at 08:27 PM
Please follow this user guide: -How-to-Downgrade-Subscription-back-to-Free-Account
In your My Account Billing page https://www.jotform.com/myaccount/billing
click on the Switch Plan option to Starter/FREE account. Just follow the succeeding instructions to cancel the paid plan.
Let us know if you need further assistance.