What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    New Prices Question

    Asked by annettetg on August 04, 2015 at 05:30 PM

    Hi,

    I currently have the 'Premium' subscription and it doesn't expire until December.

    I would like to upgrade to the Bronze, but does that mean the last 4 months of my current subscription stops? That would mean I have wasted $40 as I paid for the year.

    Kind regards

     

    prices months current mean
  • Profile Image
    JotForm Support

    Answered by jonathan on August 04, 2015 at 08:33 PM

    Hi,

    Sorry about the confusion. That email was actually only intended for Free users.

    You will keep your existing low prices as long as you wish to keep you subscription. All existing subscriptions are grandfathered. The new prices only apply to new subscriptions. 

    So, no, you don't have to do anything else to lock in the low prices. You already have them.

    Your Premium account is already the Bronze account. You can continue keeping the current subscription price as long as you continue renewing again your subscription (example, on December, if you continue your subscription and renew -- it will still use the original price)

    Hope its clear. Let us know if not.

     

    Thanks.