What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submission data does not include Photo widget picture

    Asked by germanrodriguez on August 04, 2015 at 06:06 PM

    good afternoon i am checking my report and i see that there are some with no pictures added, i already restart my phone device to do some test, please help me to get the pictures from each submitted form

     

    image form the report with missing links

    http://screencast.com/t/gTwI0Nkhzs42

     

    thanks

     

    image form submitted form photo widget
  • Profile Image
    JotForm Support

    Answered by jonathan on August 04, 2015 at 08:55 PM

    It is possible to submit your jotform http://www.jotform.us/form/52084771714154 without taking a picture using the photo widget. This will result into submitted form without the pictures added.

    This is because the Photo Widget is not a mandatory or *Required field on the form.

     

    I just did a test submission on your form, and I did not use the Photo widget. You can see in your form submission data that my submission doesn't have the picture added.

    I suggest you make the Photo widget a *Required field so that the end-user will use it every time they submit the form.

    Hope this help. Let us know if you need further assistance.

    Thanks.