What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Secure Form Does not Work on IE7 and IE8

    Asked by liveituphawaii on August 05, 2015 at 05:15 AM

    Your servers are simply not serving IE8 and IE7 correctly on https.

    I took the time to put all the css and javascript files on my servers. On https, it comes out perfectly on IE8 and 7:

    https://www.liveituphawaii.com/sample

    Everything works fine.

     

    This does not:

    https://secure.jotform.us/form/52098916572162

    On this page, the javascript files aren't being read, and the form is unsubmittable.

     

     

    Page URL:
    https://secure.jotform.us/form/52098916572162

    JotForm secure form on IE8 secure form on IE7 does not work right form not working
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    JotForm Support

    Answered by abajan on August 05, 2015 at 06:34 AM

    To my knowledge, we do not support IE8 and below. So, there may be display problems and so on.

    If we may be of further assistance, please let us know.

    Thanks

  • Profile Image

    Answered by thcm on August 05, 2015 at 10:47 AM

    So the form just doesn't work on IE?  That's it?

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    JotForm Support

    Answered by BDAVID on August 05, 2015 at 01:48 PM

    Just on IE8 and below, we do recommend using Chrome or FireFox, but if you still want to use IE8 to submit your secure form, you need to apply this workaround: https://support.microsoft.com/en-us/kb/968089