What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Buttons not working

    Asked by leejohnsuter on August 05, 2015 at 08:28 AM
    Hi,Some of the buttons have stopped working on my forms when in edit mode such as text box - I double click the box and nothing happens.Same for editing the 'thank you' and 'email received' messages.Any help please?I am using Google Chrome and have also tried colleges computers and IE.Thanks,Lee
    buttons not working My Forms stopped working thanks edit mode
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    JotForm Support

    Answered by Charlie on August 05, 2015 at 11:11 AM

    Hi Lee,

    To confirm, are you referring to the form when using the edit link?

    Could you kindly share us a sample edit link that we can try?

    It might also be related to the network you are connecting, might be blocking our codes. 

    We'll wait for your response.