What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I Embed my form into Joomla

    Asked by BarrettWeb on August 05, 2015 at 08:36 AM

    I am not sure if I am doing this correctly. I tried a lot of ways to embed this form and it is not displaying. If I copy the link and paste it on my site then it will display.

    When customers fill that form out and submit it, the form is not going to the directed emails.

    Please help me!


    Page URL:

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    JotForm Support

    Answered by BJoanna on August 05, 2015 at 11:14 AM

    Thank you for contacting us.

    Inside of this guide you can find out how to add JotForm form to Joomla: http://www.jotform.com/help/6-Adding-Form-to-Joomla 

    I have checked email address that is set inside of your email notification and that email address was on bounce list. Our system gave following result:

    1@barrettpest-termite.com is IN  the bounce list 

    Reason(s) : Amazon SES has suppressed sending to this address because it has a recent history of bouncing as an invalid address. For more information about how to remove an address from the suppression list, see the Amazon SES Developer Guide: http://docs.aws.amazon.com/ses/latest/DeveloperGuide/remove-from-suppressionlist.html 

    I have now removed it from our bounce list and it should be working fine now.

    You can follow this guide on how to check and remove the email from bounce list:


    Please test your form and check if you are receiving submissions now.