What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What is the max character a textarea field can hold?

    Asked by pgentner on August 05, 2015 at 09:55 AM

    When I run a test form, I am able to type a very long essay in the Additional Information box.  Others report being stopped after just a few words---that the box will not accept additional words.  Why is the capacity of this box not consistent, from user to user?

    Page URL:
    http://form.jotform.us/form/50254775171152

    number of characters information increase additional
  • Profile Image
    JotForm Support

    Answered by ashwin_d on August 05, 2015 at 01:08 PM

    Hello pgentner,

    I did check your form and found that you have not set any maximum entry limit of your text area field. Please check the screenshot below:

    Please be noted that textarea field can hold up to 40k characters which is virtually unlimited for just a form field. 

    Have you embedded your form in any webpage where you are having this issue with? Please share the webpage URL and we will take a look.

    We will wait for your response.

    Thank you!