What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Please confirm downgrade to free plan

    Asked by dmtpeliculas on August 05, 2015 at 10:14 AM



    I downgraded the plan.


    Please confirm.



  • Profile Image

    Answered by Sammy on August 05, 2015 at 01:05 PM

    At the present your account is still on an Active premium plan, did you downgrade to this plan or are you intending to switch to the free plan?

    Kindly confirm the above

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    Answered by dmtpeliculas on August 05, 2015 at 11:30 PM
    Hi. I was gong back to the free.
    Usually I upgraded when we launch campaigns.
    Everyday demand is quite low.
    Em 05/08/2015 14:04, "JotForm Support Forum<jotform@jotform.com>" <
    noreply@jotform.com> escreveu:
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    JotForm Support

    Answered by Kiran on August 06, 2015 at 12:56 AM

    It seems that you have already cancelled your subscription from PayPal. Your account shall be downgraded to Free subscription plan by the next billing date. Please be noted that the pricing of our subscription plans are increasing very soon. Please see our pricing page for the plans that will be revised soon. If you continue with the current subscription plan now, you can lock the current pricing as long as you renew it. If you want to subscribe to a paid subscription plan later, you'll need to subscribe with the revised prices. 

    Hope this information helps!