What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My form is not working in Internet Explorer

    Asked by thcm on August 05, 2015 at 10:33 AM

    Our customers using Explorer are not able to complete the form.  Any ideas?



  • Profile Image
    JotForm Support

    Answered by BJoanna on August 05, 2015 at 01:38 PM

    I have also tested your form http://www.jotform.us/form/50185137580151 in Internet Explorer 8 and your form is working.

    I have also submitted your form and got redirected to PayPal.

    Is that the form that is not working? If not, can you please provide us ID of your form? If you have embedded form to website please provide us URL of your website.

    Looking forward to your reply.