What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form reply to is not working as expected...

    Asked by coastsideservices on August 05, 2015 at 11:33 AM

    The reply to email setting is currently set to use "email", but the form submission results are using the noreply@jotform.com as the reply to results. screenshot shows the results when I try to reply to the submitted form results. I am expecting the sender's email address to be in the reply to address. I have already tried deleting the current email form and creating an new one, selecting the reply to as the submitted email address, not the noreply...

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    Answered by coastsideservices on August 05, 2015 at 11:50 AM

    3rd time of deleting and recreating the form email seems to have done the trick... I just tried it again and now its working... nothing different in the settings... SO ITS WORKING NOW...

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    Answered by Ben on August 05, 2015 at 02:13 PM

    Great to hear that you were able to set it all up :)

    Do let us know if you happen to have any further issues, or questions and we would be happy to assist in resolving the same :)