- winetoursAsked on August 05, 2015 at 11:34 AM
I am getting several calls AGAIN that the SUBMIT button is missing at the bottom of our Reservation Page after the customer clicks the "I Agree" button. It used to be the Apple products only on the iphone and tablet but last week we received a call and it was on a desk top computer and not an Apple product.
Our Website host keeps telling us that they can't help us because it is a Jotform page. We really need to have this corrected, we are potentially loosing a lot of customers.Page URL:
- AaronSicilianoAnswered on August 05, 2015 at 12:07 PM
The submit button is likely getting pushed off the page. I would recommend turning on the scroll feature for the form so that when the submit button gets pushed down off the page then the user can then scroll down to the button.
You can enable the scroll feature by changing your embed code to this.
<iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://secure.jotform.us/form/23045661116143" frameborder="0" style="width:100%; height:3750px; border:none;" scrolling="yes"></iframe>