JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
My customers are receiving error that the file is too largeAsked by ibiiworld on August 05, 2015 at 12:39 PM
I would like for my customers to be able to post pictures as well as videos but while using my phones keeps giving me file to large. Please help. Both laptop and mobile give me same error.
Mobile upload upload file file upload limit
The error is shown based on the settings of your form. To change them and allow bigger files to be uploaded on your form, do check out this guide: Changing the Upload Size Limit
Do let us know how it goes and if you have any questions along the way and we would be happy to assist with them :)