What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form has lost all its data, how to retrieve it?

    Asked by on September 16, 2010 at 08:10 AM


    I logged in this morning to find all of my form gone except for our company logo at the top of the form. I don't know what has happned, since everything was fine yesterday. I did notice that the list of my forms has moved to the bottom of the page, so I'm not sure if maybe something has happened during an upgrade or something?

    What can I do to restore my formw hen all of the fields were there? Is this something you can help me with or do I need to contact somebody directly?

    Please advise.

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    JotForm Founder

    Answered by aytekin on September 16, 2010 at 09:44 AM

    I restored your form from yesterday morning.

    We also found and fixed the bug! Sorry about that.