What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do I change a field so that it accepts both letters and numbers?

    Asked by mkedits2 on August 05, 2015 at 01:29 PM

    Currently, the field is set up to receive letters only.  

  • Profile Image
    JotForm Support

    Answered by david on August 05, 2015 at 03:54 PM


    To change the validation settings, click on the field, then click on the little gear in the top right corner of the field.  This should bring up the settings menu.  From there, change the validation to alphanumeric:

    That should allow for both letters and numbers to be entered in the field.

    If you have any further questions or would like to have us check one of your forms, let us know and we will be happy to help.

  • Profile Image

    Answered by mkedits2 on August 05, 2015 at 04:07 PM

    Thank you!  That works.  I appreciate your prompt response.

  • Profile Image
    JotForm Support

    Answered by abajan on August 05, 2015 at 05:45 PM

    On behalf of my colleague, you're most welcome :)

    Do inform us if you need further assistance.