I am unable to edit any of my forms. Page not loaded properly.

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    elpepe67
    Asked on August 05, 2015 at 02:48 PM

    The forms work but I can't edit them.  I get to a page with no formatting.  It has links to different pages of JotForm site.  I use chrome but I've tried IE and still get garbage.

     

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    BDAVID
    Answered on August 05, 2015 at 05:00 PM

    Please try logging out, clearing browsers cache, and logging back in. You may also use another browser, we recommend using Chrome and Firefox. 

    Let us know what happens, we will be glad to assist you.

     

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    elpepe67
    Answered on August 05, 2015 at 06:34 PM

    I've cleared cache and I mentioned I tried chrome and IE.  I just used FireFox and I get the same thing.  I am able to work with all other sites.  I am not experiencing any issue with any other site except jotform.

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    EltonCris
    Answered on August 05, 2015 at 10:25 PM

    @elpepe67

    Thanks for your reply.

    Could it be your security software is blocking resources from Jotform that's why some of the scripts and styles are not loaded on the page? Please check this as well, this might be one of the reason why. If in case this was the problem, please add Jotform to your security software's white list. This should fixed it.

    Thanks!