What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am unable to edit any of my forms. Page not loaded properly.

    Asked by elpepe67 on August 05, 2015 at 02:48 PM

    The forms work but I can't edit them.  I get to a page with no formatting.  It has links to different pages of JotForm site.  I use chrome but I've tried IE and still get garbage.

     

    Screenshot
    unable to edit
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    JotForm Support

    Answered by BDAVID on August 05, 2015 at 05:00 PM

    Please try logging out, clearing browsers cache, and logging back in. You may also use another browser, we recommend using Chrome and Firefox. 

    Let us know what happens, we will be glad to assist you.

     

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    Answered by elpepe67 on August 05, 2015 at 06:34 PM

    I've cleared cache and I mentioned I tried chrome and IE.  I just used FireFox and I get the same thing.  I am able to work with all other sites.  I am not experiencing any issue with any other site except jotform.

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    JotForm Support

    Answered by EltonCris on August 05, 2015 at 10:25 PM

    @elpepe67

    Thanks for your reply.

    Could it be your security software is blocking resources from Jotform that's why some of the scripts and styles are not loaded on the page? Please check this as well, this might be one of the reason why. If in case this was the problem, please add Jotform to your security software's white list. This should fixed it.

    Thanks!