Blocked/Failing to get through Antivirus

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    AcuityBrands
    Asked on August 05, 2015 at 03:19 PM

    I work within Jotform and have recently been blocked from working to edit and create forms. My IT department has informed me that Trend Micro has determined that your site is "Dangerous-Verified to be fraudulent or known sources of threats". 

    Basically, your site is being blocked/failing to get through antivirus.

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    Jeanette
    Answered on August 05, 2015 at 05:29 PM

    Yes, unfortunately we have sent a couple of messages with no response to Trend Micro.

    For now, simply add it to the exceptions in the interface.  I'll send another message in hope they'll get this resolved soon.

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    eee
    Answered on August 16, 2015 at 06:20 AM

    Hey @AcuityBrands,

    Problem is fixed,

    Kindest Regards,

    - Ertugrul.