- SteveProtheroeAsked on December 15, 2011 at 11:31 AM
Hi, I've just upgraded my account to a premium account but this still shows as a free account in my account settings.
Please confirm that the account has been upgraded.
Also, we want to move the forms from our other account Leethompson2424 - can you do this for us
- AtacanCAnswered on December 15, 2011 at 11:40 AM
I've just checked your account and it has been successfully upgraded to premium. Please try to log out and log back in.
Thanks for using JotForm.
- AtacanCAnswered on December 15, 2011 at 12:34 PM
Unfortunately, for security reasons we can't move your forms from your other account. But you can easily clone them. Here's the guide:
PS: I'll talk to my superiors and ask them if it's possible to move your forms from Leethompson2424 to SteveProtheroe.
Thanks for your understanding and cooperation.